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Below is a list of the most frequently asked questions that we receive from our guests. To see the answer to the question, simply click on the question, and the page will scroll to the answer. Of course, if your specific question can't be found below, we'll be happy to answer it individually. To ask a different question by email, click on the 'Email Enquiry' button and we'll respond within 24 hours.
1 What do I need to bring with me to my vacation home?
2 What will the weather be like when we arrive?
3 When should I take pool heat as an option/are the pools heated?
4 Is Maid Service included in the price?
5 When do I pay the deposit/final payment/security deposit?
6 How close is my vacation rental property to Disney?
7 Is there a phone at the property? How does it work?
8 How do I make a booking?
9 How do I find 'diamond' or 'emerald' villas?
10 Will I be able to smoke on my stay at the Villa?


How do I make a booking ?

A:  You can simply call us and we will be happy to talk you through the options available and take your booking details over the phone. Just call the number shown on the contacts page or click the top of this web page (above).

B:  From the ‘Booking Form’ button on any of the Diamond or Emerald villas pages, and fill in the easy-to-complete form. Once finished, click the submit button, and we promise that we will send you a quote by email, fax or phone within one working day. Once you have received your quote, you can book on line or via email, phone or fax.

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Floor Plan

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Virtual Walk-thru

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