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Below is a list of the most frequently asked questions that we receive from our guests. To see the answer to the question, simply click on the question, and the page will scroll to the answer. Of course, if your specific question can't be found below, we'll be happy to answer it individually. To ask a different question by email, click on the 'Email Enquiry' button and we'll respond within 24 hours.
1 What do I need to bring with me to my vacation home?
2 What will the weather be like when we arrive?
3 When should I take pool heat as an option/are the pools heated?
4 Is Maid Service included in the price?
5 When do I pay the deposit/final payment/security deposit?
6 How close is my vacation rental property to Disney?
7 Is there a phone at the property? How does it work?
8 How do I make a booking?
9 How do I find 'diamond' or 'emerald' villas?
10 Will I be able to smoke on my stay at the Villa?


Is there a phone at the property?

All our homes are equipped with at least one phone with an answer machine for outgoing and incoming calls. Prior to your arrival we will provide the telephone number of the house for your use.
The telephone is located in the Kitchen. Local calls and Long distance calls are free (providing that the facility is not abused).

A high speed Internet connection is also available and the access is provided by Satellite. This can be organized if you need it during your stay. We can even arrange for the rental of a powerful computer if you are not bringing your own.

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