Below is a list of the most frequently asked questions that we receive from our guests.
To see the answer to the question, simply click on the question, and the page will scroll to the answer. Of course, if your specific question can't be found below, we'll be happy to answer it individually.
To ask a different question by email, click on the 'Email Enquiry' button and we'll respond within 24 hours.
When should I take
pool heat?
We recommend that pool heat is chosen (if you intend to use the
pool or Spa) between October and May. The Pool heater is preset
to the desired temperature (normally around 85 degrees) and cannot
be adjusted.
The charges for this service are shown on the individual ‘prices' page as pool heat is not inclusive and is only offered as an option on any of our homes.
While we take every precaution to ensure that pools are heated as specified, weather conditions may (occasionally) affect the temperature of the pool.
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